Terms & Conditions / Privacy & Security Policy
Welcome to the www.cjwildlife.com Web Site! We are part of “CJ Wildbird Foods Ltd.” of the United Kingdom which includes the brands of CJ Wildlife and Vivara.
Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change CJ Wildlife (USA) reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
Shipping and Processing Fees Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. Use of our Website
User Comments We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of CJ Wildlife (USA). Your submission of any such Comments shall constitute an assignment to CJ Wildlife (USA) of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. CJ Wildlife (USA) will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Hyperlinks to other Web Sites To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which CJ Wildlife (USA) does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
Disclaimers and Limitations of Liability
Disclaimer This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that CJ Wildlife (USA) shall not be liable for any damages of any kind related to your use of this Web Site.
CJ WILDLIFE (USA) MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE US SITE OR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CJ WILDLIFE (USA) DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. CJ WILDLIFE (USA) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE US SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
THERE ARE NO WARRANTIES EXPRESS OR IMPLIED FOR INCORRECT USE OF PRODUCT OR FAILURE TO SECURE PRODUCT IN A SAFE FASHION. YOU ARE ADVISED TO SEEK PROFESSIONAL ASSISTANCE IF YOU ARE IN ANY DOUBT.
Inaccuracy Disclaimer From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. CJ Wildlife (USA) reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Product Information The prices displayed on our Web Site or in our catalog are quoted in U.S. Dollars and are valid and effective only in the U.S.
Any action relating to the use of the Web Site, catalogs or any transaction with CJ Wildlife (USA) must be brought in the state or federal courts located in the County of Grafton, New Hampshire.
Privacy Policy
We are part of “CJ Wildbird Foods Ltd.” which includes CJ Wildlife (USA), CJ Wildlife and Vivara. CJ Wildlife (USA) is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us (the phrase "personal information" means any information by which you can be identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct the information. This policy applies only to customers in the United States.
As a part of our commitment to your privacy, CJ Wildlife (USA) supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from CJ Wildlife (USA). Collecting Information About You There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. Using Information about You We use the personal information you provide for internal purposes, such as confirming, tracking and delivering your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about CJ Wildlife (USA). .
To serve you better, we may combine information you give us online, or through our catalogs. We may also combine that information with publicly available information and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, reference sources etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to CJ Wildlife (USA) or to others. We may also disclose your personal information when we believe the law requires it. Editing, Updating, Correcting and Deleting Information about You We want to communicate with you only if you want to hear from us. If you prefer not to receive information from CJ Wildlife (USA) please let us know by calling us at 866-652-6335 or by sending us an email. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please call us at 866-652-6335 or by email.
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6-8 weeks to process your postal mail request. Protecting Children CJ Wildlife (USA) takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web. Cookies CJ Wildlife (USA) only uses “session” cookies. These cookies are set on your computer at the start of a session (a visit) and removed directly on leaving our website and moving to another. We do not use “tracking” cookies or store any personal information in cookies
We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please click here. Security CJ WILDLIFE (USA) uses industry standard Secure Socket Layer (SSL) technology and server certification to ensure secure transactions. Payment details are not stored on our secure server and are sent to us in encrypted form. We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Links to Third Party Sites Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
Policy Changes If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted in October 2006.
Your Feedback To help us improve our privacy policy and practice, please give us your feedback. You may email us or write to us at CJ Wildlife (USA) PO Box 232, Louisiana, and MO 63353-0232.
Legal Statements
Copyright 2006 CJ Wildlife, CJ Wildbird Foods, Ltd. All Rights reserved
CJ Wildlife ® is the registered trademark of CJ Wildbird Foods Ltd. of the United Kingdom
All of the Content on this website is subject to copyright, trademark, service mark, trade dress, patent and other intellectual property rights or licenses held by CJ Wildbird Foods Ltd. Your use of the trademarks, service marks, trade dress and copyrighted material displayed on this website is strictly prohibited. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. CJ Wildbird Foods Ltd. reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content.
Last Updated: June 2007
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